Refund Policy

1. 30-day money-back guarantee

We offer a 30-day money-back guarantee for all subscription plans. If you are not satisfied with Château Cheval Stables for any reason, you may request a full refund within 30 days of your original order date.

2. How to request a refund

Refunds are processed by our payment provider, Paddle. You can request a refund in either of the following ways:

• Visit paddle.net and use Paddle’s self-service refund or support request tools.
• Contact us through the support channel in your Château Cheval Stables dashboard, and we will forward your refund request to Paddle on your behalf.

3. Refund timing

Approved refunds are usually issued to the original payment method within 5 to 10 business days. The exact timing depends on your bank or payment provider.

4. What happens after a refund

When a refund is approved, your subscription will be cancelled and your access to the service will end at the close of the refunded period. If you later wish to rejoin, you may start a new subscription.

5. Questions

If you have any questions about this Refund Policy, please contact us through the support channel in your Château Cheval Stables dashboard or by emailing the address listed on our website.